tag:blogger.com,1999:blog-8380348623382527060.post7065496840059393489..comments2024-03-25T03:27:45.901-06:00Comments on Me and My Dog ...and My RV: Little Katie and Good/Bad Tire ShopsBarbhttp://www.blogger.com/profile/16516591720277269204noreply@blogger.comBlogger19125tag:blogger.com,1999:blog-8380348623382527060.post-68061140367171981452015-05-06T09:33:11.744-06:002015-05-06T09:33:11.744-06:00I use Discount Tire and I've been extremely ha...I use Discount Tire and I've been extremely happy with them here in Las Cruces. I recently had new tires put on in Tuscon after having a dually blow-out on the way home from Mexico. I had to wait five hours for road service to arrive, and the nearest facility was in Tucson - 120 miles away.<br /><br />The Tucson store installed my new tires, but failed to put back on several lug nut covers on the wheels simulators on my Lazy Daze. I had to order replacements, but the Las Cruces store did install my new Borg dually extenders for free.<br /><br />Discount Tire has great prices, but they're a "production" store - i.e. "get 'em in and get 'em out." They make up for their low prices by volume of sales. That's not to say it's right, but sometimes you do have to "visually supervise" things to make sure they're done correctly. <br /><br />I hope all your tire "issues" are fixed now...Desert Divahttps://www.blogger.com/profile/03484289454022517401noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-38024280224686278652015-03-23T13:04:17.511-06:002015-03-23T13:04:17.511-06:00I agree, a copy of your blog should be seen by cor...I agree, a copy of your blog should be seen by corporate. You did good, sticking with it till the end & also rewarding the good guys. BeckiJohnhttps://www.blogger.com/profile/03665752502110125068noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-48684360325476802212015-03-23T12:36:27.830-06:002015-03-23T12:36:27.830-06:00Dave - thank you for the link. I will send them m...Dave - thank you for the link. I will send them my post's link, and let them know they need to talk to that manager. :)Barbhttps://www.blogger.com/profile/16516591720277269204noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-77299177470234961552015-03-23T06:39:42.441-06:002015-03-23T06:39:42.441-06:00You have the patience of a saint! I would have bl...You have the patience of a saint! I would have blown up at them long ago! LOL .... but yes, a copy of this blog could be sent to the corporate office, I wouldn't change a word. You really stated your case, the facts, and also your impressions, <br />KarenInTheWoods and Steveio<br />~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~<br />(Blog) RVing: The USA Is Our Big Backyard<br />http://kareninthewoods-kareninthewoods.blogspot.com<br />~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~KarenInTheWoodshttps://www.blogger.com/profile/05884478307015605168noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-17874361186936568002015-03-23T06:37:21.429-06:002015-03-23T06:37:21.429-06:00Gypsy.. you are SOOOOO right!!!! I think a copy ...Gypsy.. you are SOOOOO right!!!! I think a copy of this blog should be sent to the corporate office! KarenInTheWoodshttps://www.blogger.com/profile/05884478307015605168noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-90191982977946464462015-03-23T04:32:33.267-06:002015-03-23T04:32:33.267-06:00There is no excuse for bad service, amazing how a ...There is no excuse for bad service, amazing how a shop like that can remain in business.<br />Glad you found a better dealer and got things resolved.our awesome travelshttps://www.blogger.com/profile/13031755671050584629noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-59053761083770727852015-03-22T23:06:00.866-06:002015-03-22T23:06:00.866-06:00I would fire off an e-mail to there main office ri...I would fire off an e-mail to there main office right away. This is a big company and I doubt they would be very happy to hear this. <br />Nice to have found the other store but yes they didn't make a dime and that's something the other store should have to pay them their labor costs.JOhttps://www.blogger.com/profile/05658713978278693047noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-88388268111762622792015-03-22T20:57:50.946-06:002015-03-22T20:57:50.946-06:00So sorry for the days you had.I can identify....wi...So sorry for the days you had.I can identify....with not knowing who to be madder at, them or yourself. I say shame on them. They clearly were taking advantage of the situation. I think you remained cool far longer than I could have. I no.image you for sainthood!klbexploreshttps://www.blogger.com/profile/13294131539793643894noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-35624820843522482552015-03-22T20:03:27.864-06:002015-03-22T20:03:27.864-06:00Well. that is quite an experience you had! At leas...Well. that is quite an experience you had! At least you got the discount from the other tires, but that hardly makes up for the stress and aggravation. Yes, you should put some reviews on whatever websites you can.Jim and Gaylehttps://www.blogger.com/profile/13982110996137470496noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-48429912146625622762015-03-22T19:23:40.957-06:002015-03-22T19:23:40.957-06:00Wow! Glad you survived all that!Wow! Glad you survived all that!The Furry Gnomehttps://www.blogger.com/profile/02485265576983125216noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-5106001086612839732015-03-22T19:06:03.478-06:002015-03-22T19:06:03.478-06:00Barbara, I did some research (librarian in me, can...Barbara, I did some research (librarian in me, can't help it) and ALL Discount Tire stores are company owned. If I were you, I would use this link: http://www.discounttire.com/dtcs/contactFeedbackForm.do and let them know about the good and the bad. It is unfortunate that some managers act the way they do....but if no one lets HQ know, nothing gets down. Also, HQ needs to know when someone else does good, and that other store went above and beyond what I would expect. Nice move with the Donuts. Did the same thing in Sacramento when Future Ford did a thorough maintenance check on our recently purchased motorhome which replaced the one which was lost in the storage lot fire just about a year ago now. --Dave (GoingRvWay.com)Dave Burdick (GoingRvWay.com)https://www.blogger.com/profile/10706797381982584920noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-59111573250531154862015-03-22T18:55:10.899-06:002015-03-22T18:55:10.899-06:00How do you smog a vehicle? Does this have somethi...How do you smog a vehicle? Does this have something to do with emissions control? Surely you don't pump a gas or insect spray into your motorhome? It is best to leave the smog outside (grin). Glad I don't live in California . . .Dizzy-Dickhttps://www.blogger.com/profile/14150939928800538404noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-42714817519390094142015-03-22T18:49:31.776-06:002015-03-22T18:49:31.776-06:00Forgot to say.... Love the little tongue pictures....Forgot to say.... Love the little tongue pictures.Barbarahttps://www.blogger.com/profile/16894294588507668479noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-70694315279651401432015-03-22T18:45:17.941-06:002015-03-22T18:45:17.941-06:00You did good. They are just lucky it was you and ...You did good. They are just lucky it was you and not me. I think I would have contacted the home company and told them they should give you the tires for free after what it took. All sales are not created equal and I'm glad you stood up for yourself even though it was a nightmare. Barbarahttps://www.blogger.com/profile/16894294588507668479noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-30393566136627721582015-03-22T18:44:28.338-06:002015-03-22T18:44:28.338-06:00Kathy and I work as a team when we get tires for o...Kathy and I work as a team when we get tires for our vehicles. She makes certain we have all the paper work and I check the DOT numbers and make certain the valve extensions and tire monitors are properly reinstalled and working.<br />There are still lots of shops with the attitude that if the customer is a woman that they can pull the wool over their eyes and get away with it.<br />Be Safe and Enjoy!<br /><br />It's about time.Rick and Kathy Rousseauhttps://www.blogger.com/profile/05187734210342762674noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-38890289082938441602015-03-22T18:25:24.145-06:002015-03-22T18:25:24.145-06:00This comment has been removed by the author.Allisonhttps://www.blogger.com/profile/02475433199308666648noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-31952322412229515962015-03-22T18:19:06.253-06:002015-03-22T18:19:06.253-06:00I truly hope you send reports to more than one web...I truly hope you send reports to more than one website. Does this company have a corporate office? Please notify them as well. Companie surely have to maintain a certain standard to hold on to their franchise, and if they are messing with you they are no doubt messing with other women and those they can get away with mistreating. I'd shout it to high heaven, if I were you.Gypsyhttps://www.blogger.com/profile/18052445200220681513noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-9384605264389039232015-03-22T17:25:30.200-06:002015-03-22T17:25:30.200-06:00Wow, that was quite the day! I think you should s...Wow, that was quite the day! I think you should send that BAD store the picture of Katie with her tongue sticking out - except it's so cute, it wouldn't be an insult!!Donna Khttps://www.blogger.com/profile/06161069942110860372noreply@blogger.comtag:blogger.com,1999:blog-8380348623382527060.post-75291878345337222012015-03-22T16:42:01.307-06:002015-03-22T16:42:01.307-06:00Whew...you wore me out!...glad for the info
In cas...Whew...you wore me out!...glad for the info<br />In case I make it out west some day...GEOCACHING WITH GRAMMY AND THE PAPILLON PRINCESShttps://www.blogger.com/profile/10318355690220894430noreply@blogger.com